Shipping policy

Thank you for shopping with TraingleSuits. This Shipping Policy explains how we process, handle, and deliver your orders. By placing an order with us, you agree to the terms outlined below.

1. Order Processing Times

We take pride in the quality and craftsmanship of our suits. Processing times vary depending on the type of product you order:

• Standard / Ready-to-Wear Items: Orders for standard-sized items and accessories are typically processed and dispatched within 1 to 3 business days.

Note: Processing times do not include weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to weather, carrier issues, or peak holiday seasons.

Shipping Method	Estimated Delivery Time	Cost
Standard Domestic	3 to 5 business days	Free over ₹5000 /₹150 Flat Rate
Expedited Domestic	1 to 2 business days	Calculated at checkout
Standard International	7 to 14 business days	Calculated at checkout
Express International	3 to 7 business days	Calculated at checkout

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours of dispatch. You can track your order directly on our website or via the carrier’s portal.

4. Customs, Duties, and Taxes (International Orders)

For orders shipped outside of india:

• TraingleSuits is not responsible for any customs and taxes applied to your order.
• All fees imposed during or after shipping (tariffs, taxes, customs duties, etc.) are the strict responsibility of the customer.
• Refusal to pay these fees may result in your package being abandoned or returned. In such cases, we cannot issue a refund for custom-tailored items, and shipping costs will not be refunded for standard items.

5. Inaccurate Shipping Addresses

Customers are responsible for providing a completely accurate shipping address at checkout.

• If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the return shipping cost as well as the redelivery cost.
• TraingleSuits is not liable for packages delivered to the wrong address if that address was provided by the customer.

6. Damages and Lost Packages

While we ensure your suits are securely packaged, issues during transit can occur.

• Damaged Items: If you receive your order damaged, please contact us immediately. Keep all packaging materials and damaged goods, and take photos of the condition in which it arrived so we can file a claim with the carrier.
• Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly to investigate. If the carrier confirms the package is lost, contact our support team within  7 days of the estimated delivery date.

7. Contact Us

If you have any further questions or concerns regarding your order's shipment, please contact our support team:

• Email: trainglesupport@gmail.com
• Phone: +91 6290 569 936